Customer Testimonials

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Google Jan 18, 2018
 

I was treated with courtesy and respect while considering and selecting a new car. Ron was a very knowledgeable and approachable sales person.

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Google Jan 18, 2018
 

Great place to buy a vehicle. The no hassle pricing really is no hassle and you get a good deal. Rick was great and despite being busy took time to go over everything with me

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Facebook Jan 17, 2018
 

Friendly customer service representative and knowledgeable about one's service status with their automobile.

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Google Jan 16, 2018
 

Fantastic service center! Helpful employee's great coffee!!!Thanks for looking at my daughter's Toyota van. Has to keep going!

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Google Jan 16, 2018
 

My salesmen was Gus Phohis. He explained in detail every question I had regarding the vehicle. Gus was very knowledgeable, and friendly from the beginning to the end of the sale. Gus was delightful to work with - more salesmen should be like him. Definitely would recommend Gus

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Google Jan 12, 2018
 

Could not have hoped for more patience from a salesman for my first car purchase. I have co-owned cars before, but this was my first time buying a "real" car, if you will, entirely on my own. Mr. Ben Switch, my salesman, was extremely accommodating and willing to provide me with any information I requested. He took me on a good route for the test drive which let me experience all the driving conditions, aside from weather, which I would typically face during my commute to work. He provided me with many options for cars similarly priced to the one I was looking at, making sure I was able to test out any number of potential vehicles before making my decision. From what I gathered, all the vehicles on the lot were in good condition. When it came time to make the purchase, his associate (manager? I sadly forget his name and title) was very detail-oriented and provided me with all the time and information I needed to make an informed purchase, including recommendations for services that I should or should not invest in. I brought someone with experience purchasing cars, and from what her and I gathered the people at Lancaster Toyota are honest and will go above and beyond to provide satisfaction to the customer at a price which works best for the purchaser. All in all, it was a very pleasant experience and I was treated very respectfully the entire time, by both Mr. Switch and his associates. I would recommend this lot to anybody who is looking for a certified pre-owned vehicle.

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Google Jan 12, 2018
 

Bought my car from Jake! He did a very good job with informing me about the vehicle I was purchasing! I also worked with the manager, John, who was also fantastic and worked with me to help me make a good decision about financing! The service center is ridiculously awesome, very convenient. Will recommend to anyone who’s looking for a new Toyota! I love mine!

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Google Jan 11, 2018
 
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Google Jan 11, 2018
 

At my appointed time Holly got me in and OUT of the 20,000 maintenance in less time than it would take to catch a barrel of monkeys!Holly and her team...GO, GO, GO!!!

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Facebook Jan 10, 2018
 

I appreciated Judy’s down to earth demeanor and her assistance with going over the features in my new RAV4. Also, her letting me know I could come back if I had more questions, which I will take her up in. The other staff I met were very courteous also.

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