Bought a new tacoma from Art Wynne. Entire purchasing process took two weeks. Art worked hard with me to find the deal that was best for me and put me in the exact truck I wanted. I was not targeted with mass emails or ads, all I received was quick concise information from Art. When we reached an agreement Art had everything ready for me and from the time I stepped foot on the dealership to me driving my new truck off the lot the process lasted no more than 75 minutes. Financing department was upfront and honest and the atmosphere at the dealership was very friendly, relaxed, yet professional. I'll be buying toyotas from Lancaster Toyota in the future. Could not have been more pleased with the entire experience.
Carisa was very pleasant. She was relaxed and confident. She was very knowledgeable about the RAV4 I was looking at. She explained numerous features during my test drive. She answered all my questions or got answers for me, if she was not certain. At no time was she pushy or forceful during our negotiation period. John Green worked the numbers. We had a good discussion, he reworked the numbers to satisfy my requests and the deal was finalized.! Lancaster Toyota did not have the vehicle on site. John found one that met my criteria. The RAV4 XLE was spotless and ready for me when we finalized the paper work. This is the 6th Toyota I have bought at Lancaster Toyota! Each time has been a rewarding experience. That is why I continue to go back! I would highly recommend Carisa as a salesperson. She will be thorough and work hard to get the vehicle and best deal for you, as well.Regards,John Plank
Gus was incredible to work with. All around great experience in my first car purchase.
Always accommodating and very welcoming. Staff is very knowledgeable and never try to upsell any service.
Lancaster Toyota was great to deal with. No high pressure sales, very good vehicle prices. Art W was kind and patient, very nice to work with.
Exceptional service, went out of their way to obtsin the car I wanted
Wayne was a very knowledge sales person. The dealership did not try to over sell useless add owns. They found out my requirements and showed us the cars that best fit our needs.
Carisa was helpful, knowledgeable and easy to work with. There were no hassles and no pressure while we were looking or during the buying process. It was quick and easy
Walked in with no appt. For 36000 mi maint. And was in and out in less than a hour..awesome
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