I was treated with courtesy and respect while considering and selecting a new car. Ron was a very knowledgeable and approachable sales person.
Great place to buy a vehicle. The no hassle pricing really is no hassle and you get a good deal. Rick was great and despite being busy took time to go over everything with me
Friendly customer service representative and knowledgeable about one's service status with their automobile.
Fantastic service center! Helpful employee's great coffee!!!Thanks for looking at my daughter's Toyota van. Has to keep going!
My salesmen was Gus Phohis. He explained in detail every question I had regarding the vehicle. Gus was very knowledgeable, and friendly from the beginning to the end of the sale. Gus was delightful to work with - more salesmen should be like him. Definitely would recommend Gus
Could not have hoped for more patience from a salesman for my first car purchase. I have co-owned cars before, but this was my first time buying a "real" car, if you will, entirely on my own. Mr. Ben Switch, my salesman, was extremely accommodating and willing to provide me with any information I requested. He took me on a good route for the test drive which let me experience all the driving conditions, aside from weather, which I would typically face during my commute to work. He provided me with many options for cars similarly priced to the one I was looking at, making sure I was able to test out any number of potential vehicles before making my decision. From what I gathered, all the vehicles on the lot were in good condition. When it came time to make the purchase, his associate (manager? I sadly forget his name and title) was very detail-oriented and provided me with all the time and information I needed to make an informed purchase, including recommendations for services that I should or should not invest in. I brought someone with experience purchasing cars, and from what her and I gathered the people at Lancaster Toyota are honest and will go above and beyond to provide satisfaction to the customer at a price which works best for the purchaser. All in all, it was a very pleasant experience and I was treated very respectfully the entire time, by both Mr. Switch and his associates. I would recommend this lot to anybody who is looking for a certified pre-owned vehicle.
Bought my car from Jake! He did a very good job with informing me about the vehicle I was purchasing! I also worked with the manager, John, who was also fantastic and worked with me to help me make a good decision about financing! The service center is ridiculously awesome, very convenient. Will recommend to anyone who’s looking for a new Toyota! I love mine!
At my appointed time Holly got me in and OUT of the 20,000 maintenance in less time than it would take to catch a barrel of monkeys!Holly and her team...GO, GO, GO!!!
I appreciated Judy’s down to earth demeanor and her assistance with going over the features in my new RAV4. Also, her letting me know I could come back if I had more questions, which I will take her up in. The other staff I met were very courteous also.
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