This is the third Toyota I purchased from Lancaster Toyota and by far the best experience yet. Mr. Gomez was kind, thoughtful, and very patient. His approach was honest and humble and that helped seal the deal. Everyone I interacted with was equally helpful, without undue pressure to spend more than I originally wanted to. I was surprised by how quick and easy the entire process was.
I recently had a wonderful experience with Ron B at Lancaster Toyota. He was easy to work with . . provided me with all answers to my questions. . was not high pressured in any way and couldn't have been nicer. It took me but two days to make up my mind and sign on the dotted line. Today I'm a happy Highlander owner and will extend my loyalty to the fine folks at Lancaster Toyota on into the future. They are good and honest people to work with.
Holly the service manager took care of everything, explained everything and kept me updated with the work progress. Always a good service experience there.
Have tried others been a 3 vehicle purchase since 2010 never an issue always there to help and treat you like a good friend coming back to the neighborhood when you stop and get service or purchase
I Always get great service when I take my vehicle to Lancaster Toyota! Amanda was awesome and I like the idea that I can sit and relax or get some work done while waiting for my vehicle!
This was my first time here, but already I’m really happy with this place. I was quoted a 2 hour wait time for them to replace my passenger side airbag, but they got me in and out in under an hour, which was surprising considering how busy they seem to be. I’ll definitely be coming back for other services in the future! The ladies I spoke to over the phone were very nice and Amanda Horst was the Service Advisor that I talked to. She was very professional and knowledgeable.
Just this weekend I came back to Lancaster Toyota and purchased another Tundra with the great assistance of Taylor. He’s professional and made sure to get the best deal for me.
Excellent Sales team...Thank you Rick Hershey...Even though they were very busy..Rick made it enjoyable
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