i do not normally write reviews but my car buying experience was so satisfying it warranted a public shout out. Rick H was exceedingly knowledgeable and friendly and committed to customer satisfaction. The fact that I found my perfect used car was a bonus. Thanks Rick and LTM
Just bought a used car here and it was a fantastic experience. I worked with Rick Hershey in their used car area. He was patient in explaining all of the available cars based on my criteria, answered my questions and followed up while I was making my decision. Once I made my decision he helped to walk me through the purchase process and it was entirely without issue.
We were in the market for a new Toyota 4Runner and had contacted several dealerships. Jake was able to make the deal that worked for our budget in a Toyota TRD offroad vehicle in less than 24 hours over the telephone. His professional demeanor on the phone and when we met him in person won us over immediately and we are now enjoying our new vehicle and will tell all family and friends it is worth looking into at Lancaster Toyota and especially with Jake Mansfield. Thank you to all who made it happen and we look forward to our next Toyota from Lancaster Toyota. Thank you Jake!
