Customer Testimonials

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DealerRater Dec 2, 2020

Gus, Jason and the Lancaster Toyota team were helpful and professional at all times without unwanted pressure...they made buying my 2021 Tacoma a very pleasant experience. I will continue to be a repeat customer of Lancaster Toyota they value loyalty and sell top notch vehicles with the highest reputation for quality and reliability.

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DealerRater Dec 1, 2020

They offer good customer service and in my opinion Carlos Moreno is one of the workers that satisfies the customer's need and I am thankful for continuing to serve us

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Google Nov 30, 2020

I love Lancaster Toyota so much that I drive all the way from Washington, DC to get my car serviced here. Lisa T., my point of contact at the Service department is always eager to help. Instead of making me wait she arranges shuttle for me to shop at the Park City Mall. Thank you Lisa T.

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Google Nov 29, 2020

Today I took delivery of a 2021 Toyota Venza. Our sales person was Steve Cox. Steve made this purchase a very enjoyable experience. Since Lancaster Toyota did not have the Venza we requested in their inventory, Steve and his administration were able to locate the requested vehicle and obtain it in a very timely fashion. Steve kept us well informed each step of the way. Also, he was very cordial and hospitable during the whole process. I would highly recommend Lancaster Toyota and especially Steve Cox when purchasing your next Toyota.

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DealerRater Nov 27, 2020

Service was great as usual. I really like the video made by the service technician abiut the condition of the vehicle. Note: my first name is James, not Jason.

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Google Nov 26, 2020

Fast, efficient. I really like the personal video from the service technician and the suggested costs of needed repairs and future routine maintenance costs.

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Google Nov 26, 2020

This is the fourth vehicle we have purchased from Lancaster Toyota. I will never go anywhere else! Ron Bezzard and Don Nolt made the process easy and efficient. They truly care about getting you matched with the vehicle that is right for you. Thank you!!

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Google Nov 26, 2020

Always outstanding service with Lancaster Toyota!!

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Google Nov 26, 2020

Roberto is a very professional salesperson who not only answered every last one of my questions, but also was extremely thorough in my introduction to the vehicles we looked at and was beyond patient with my indecisiveness. It was a fantastic first impression and has me very excited to be a part of the Toyota family!

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DealerRater Nov 26, 2020

Sales person listened to my needs and worked very hard to meet my needs. Manager was supportive to a degree. Love the car & Thank You

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